PRIVACY POLICY
PRIVACY POLICY
Last updated: November 2025
1. Introduction
This Privacy Policy explains how Decospaa Interiors LLP (“we,” “our,” or “us”) collects, uses, and protects the personal information of users (“you” or “your”) who visit or make a purchase from store.decospaa.com.
By using our website or providing your information, you consent to the practices described in this policy.
2. Company Information
3. Information We Collect
We collect personal and non-personal information to process your orders, improve services, and communicate with you effectively.
a. Personal Information:
Name
Billing and shipping address
Contact number
Email address
Payment information (processed securely via third-party gateways)
b. Non-Personal Information:
Browser type, device, and IP address
Pages visited, time spent, and referring URLs
Cookies and analytical tracking data
4. How We Use Your Information
Your information is used for the following purposes:
To process and fulfill your orders.
To communicate order confirmations, updates, or delivery details.
To send marketing or promotional emails (only with your consent).
To improve website functionality, user experience, and product offerings.
To comply with legal obligations and resolve disputes.
5. Information Sharing
Logistics partners (e.g., Shiprocket, Delhivery, DTDC) for order delivery.
Payment gateways (e.g., Razorpay, PayU) for secure transaction processing.
Marketing tools (e.g., Zoho, WhatsApp Business API) for communication, only with your consent.
Legal or regulatory authorities if required under applicable laws.
All third-party partners are contractually obligated to safeguard your data and use it solely for the intended purpose.
6. Data Retention
We retain customer data only as long as necessary for business, accounting, or legal purposes:
Order and billing records: 7 years (as per Indian tax laws)
Marketing data: until you unsubscribe or withdraw consent
Payment details: not stored on our servers (handled by certified payment gateways)
7. Cookies
Types of cookies used:
Essential cookies: For checkout, cart, and login functions.
Analytical cookies: For visitor tracking via tools like Google Analytics.
Marketing cookies: For showing personalized offers (optional).
8. Data Protection & Security
We employ appropriate technical and organizational measures to protect your data, including:
SSL encryption during data transmission.
Secure payment gateway integrations.
Restricted access to internal systems.
Regular website monitoring and backups.
However, no electronic system is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Under India’s Digital Personal Data Protection Act (DPDPA) 2023, you have the right to:
Access your personal information.
Request correction or deletion of inaccurate data.
Withdraw consent for marketing communications.
Lodge a grievance regarding misuse of your data.
You can exercise these rights by contacting with the subject line “Data Protection Request.”
10. Marketing Communications
11. Third-Party Links
12. Data Transfer
13. Policy Updates
14. Grievance Officer
In compliance with Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures) Rules, 2011:
